I have been part of BMW for 12 years, spending the last 8 years with BMW and 4 years with MINI. I grew up in Silver Spring and graduated from Sherwood High School. My approach to the car buying process is straightforward: I prioritize making it easy and fun. I take genuine pride in representing a brand that I personally stand by and believe in. Having owned everything from a 1987 325 to a G80 M3, I am passionate about BMW and wouldn't choose to sell any other brand. My clients enjoy working with me because I combine product knowledge with an honest, listening-first approach. I focus on understanding your specific needs to ensure you get the right vehicle, making the experience efficient and enjoyable from start to finish.
4.9 / 5 based on 6 ratings (6 written reviews)
Shaun was friendly, but still professional. He made me feel comfortable and unpressured. Shaun was responsive the texts, emails, and phone calls. I did not feel like a fish he was trying to land, but a welcomed customer he was trying to assist.
— Robert E. ,
Shaun was a pleasure to collaborate with during the buying process for my IX M60. He answered every question and concern I had. And I had many.
— Gary S. ,
I had an outstanding experience with Shaun and would rate him a 10/10. Shaun was patient, knowledgeable, and took the time to walk me through all of the features and apps in my new BMW. He made sure I understood how everything worked and never made me feel rushed. Although I was accompanied by someone who I initially thought would be helpful, that person ultimately became more of a distraction than an asset. Shaun remained professional throughout the entire experience, handled the situation with courtesy, and stayed focused on ensuring I received the support and attention I needed. His professionalism, patience, and commitment to customer service made the delivery experience exceptional. I truly appreciate the time and effort he invested and highly recommend working with him. I would definitely purchase from him again and wish him the best in his career.
— Melanie H. ,
Shaun kept it simple and straight to the point—no games, just got me where I needed to be.
— Rose A. ,
Outstanding personalized service from Shaun who stayed after hours to help walk me through the features of my new vehicle and patiently explain the set-up process. Shaun was patient and tactful - and knew the car inside and out. I would highly recommend engaging with him on the next purchase.
— Joseph C. ,
Shaun was one of the best experiences I’ve ever had purchasing a new vehicle. He knew all the smallest details about the cars to help me choose the right one, he was flexible with availability to meet, very communicative all hours of the day, and he helped me keep things on track so we could make this happen very quickly. I will purchase my next car from him. Thank you Shaun and BMW Sterling!!
— Adam F. ,