About Mauricio
I'm a Service Advisor with five years of experience. Born and raised in Herndon, Va. I'm a dedicated and hardworking individual who takes pride in keeping my commitments. Outside of work, I enjoy playing flag football and basketball – activities that have taught me teamwork and the importance of following through. I'm a big Golden State Warriors fan.
Customer rating
4.8 / 5 based on 298 ratings (166 written reviews)
Recent reviews
Mauricio is a friendly and knowledgeable service advisor. I highly recommend him as he took the time to answer all of my questions thoroughly and was great about providing status updates. He even arranged a ride home for me.
— Robin B. ,
Solid experience and great adviser
— Thomas M. ,
Excellent!
— Andrei P. ,
Great overall experience
— Ankan B. ,
Great. Service took longer than expected.
— Nikhilesh C. ,
Great
— Ankur S. ,
Excellent service
— Miles C. ,
Sorry to say that you have misplaced splash shield fasteners after replacing starter on my BMW 7 series these two were missed it’s heedless
— Shahid I. ,
Mauricio thoroughly communicated service options to me, some I opted to do, others not. It was nice to have a clear picture on which to base my important decisions! My service took exactly as long to perform as Mauricio estimated, so I was able to make plans based on that reliable estimate. Mauricio's professionalism and knowledge are a great resource to back up my excellent BMW 750i ownership experience. (The best car of my life! The best service team ever!)
— Robert M. ,
Mauricio is super responsive to calls, texts, or emails. When he promises to keep you up to date on your BMW’s service, Mauricio keeps his promise.
— Robert E. ,