# BMW of Sterling - Detailed Adviser Profiles > Organization: BMW of Sterling > Team Site: https://bmwofsterling.adviserly.com > Dealership Homepage: https://www.bmwofsterling.com Companion to [llms.txt](https://bmwofsterling.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Abed Abutaa - Profile: [https://bmwofsterling.adviserly.com/abdelsalam-abutaa](https://bmwofsterling.adviserly.com/abdelsalam-abutaa) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 4.9 stars (57 ratings, 46 reviews) - Lifetime vehicles sold: 163 - Recent vehicles sold: 19 - Sales specialties: 330XI, X1, x3, X5, X7 I'm a Senior BMW Client Advisor with over 29 years of experience in the Washington, D.C. area, currently with Sterling Motorcars. My career has built a strong reputation within the BMW family. I'm extremely knowledgeable about all things automotive, and my patience and honest approach have earned me the trust of many clients. I'm a widower with two children, ages 23 and 18. My background includes military service in the Army, and my personal interests include travel (I've been to Petra, Jerusalem, and Munich) and speaking Arabic. My education includes George Mason University and additional certifications from BMW. I enjoy discussing my career, my family, and my military experience. Recent reviews: - 2026-02-21 | 5.0/5 | Marten W. — I had the pleasure of working with Abdelsalam, during the purchase of my BMW X5, and the experience was outstanding. He provided world class support from start to finish and made the entire buying process seamless. Abdelsalam took the time to understand exactly what I was looking for and treated me like family throughout the process. His professionalism, responsiveness, and attention to detail truly set him apart. The X5 itself is exceptional in all facets, and his guidance played a major role in helping me make the right choice. I highly recommend Abdelsalam to anyone considering the purchase of a BMW. - 2026-03-26 | 5.0/5 | Elizabeth P. — It was exceptional. He is very knowledgeable, and has a clear and organized way of departing information. He is a good listener and very patient. I found him resourceful and helpful. - 2026-02-19 | 5.0/5 | Stanley M. — Great experience all around! This is my second BMW purchase from Abed and BMW Sterling in 2026 and both were without issue. The entire process was easy and enjoyable. ### Aiman Wahba - Profile: [https://bmwofsterling.adviserly.com/aiman-wahba](https://bmwofsterling.adviserly.com/aiman-wahba) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 4.9 stars (590 ratings, 408 reviews) - Lifetime vehicles sold: 1669 - Recent vehicles sold: 27 - Languages: Arabic - Sales specialties: X3, x3, X3 xDrive 30i, X5, X5 xDrive 40i - Call: (571)536-7993 Working in the auto industry for the past four years has been a wonderful opportunity, and I look forward to more years in this business. I’m very passionate about my job; being around cars is something I love, and BMW is my favorite brand. It feels great helping my customers get into the BMW that suits them perfectly. Guests enjoy working with me because I’m easy-going, understanding, and knowledgeable. I attended the Higher Technological Institute. Known for being motivational and enthusiastic. I love to spend time with my family and friends, especially my wife; she is the most beautiful woman in the world, and she has a pure heart. I also enjoy playing and watching football (soccer). My church – Saint Mark Coptic Orthodox Church – helps others in America and different countries; giving back to others is one of my true passions in life. Recent reviews: - 2026-03-31 | 5.0/5 | Shana C. — Aiman is one of the best, welcoming Senior BMW Client Advisor that I have worked with thus far. It was my first time buying a new car at the Sterling dealership location. Aiman made the purchase of buying a new car hassled free, less arduous, and explained my trade in options very well. He also went above and beyond to work with the Finance Department on getting me the best deal. Thank you so much Aiman, for your superb customer service and attentiveness to details. Unquestionably, 10 out of 10 rating and I will highly recommend Aiman to family and friends who are interested in either buying a brand new BMW model car or trading their current one in like I did. - 2026-02-24 | 5.0/5 | George A. — I had an outstanding experience at BMW of Sterling! A special thank you to Aiman for helping me purchase my dream car. His knowledge, patience, and transparency truly made all the difference. Aiman worked hard to secure the best possible deal for both my trade-in and my new car. He advocated on my behalf and made sure I received the best and most competitive price. I truly appreciated his dedication and professionalism throughout the entire process. I highly recommend BMW of Sterling and especially Aiman if you’re looking for a great car-buying experience! - 2026-04-12 | 5.0/5 | Jedidiah H. — Aiman took great care of us during our vehicle trade in and purchase process. Listened to my questions, patiently answered each one, and worked to get the max value for my trade in. Would highly recommend him to everyone. ### Allen Rivani - Profile: [https://bmwofsterling.adviserly.com/allen-rivani](https://bmwofsterling.adviserly.com/allen-rivani) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 4.9 stars (77 ratings, 54 reviews) - Lifetime vehicles sold: 355 - Recent vehicles sold: 24 - Sales specialties: X1 xDr 28i, x3, X5, X5 xDrive 40i, X7 Recent reviews: - 2026-03-01 | 5.0/5 | Mark S. — Awesome! We were looking at a mini and ended up with a X3 M50! He was very helpful and found us a recently arrived X3M50 and it had the right equipment. Was patience working with us on the deal and with Ed the sales Manager to get us the attractive out the door price. He stayed with us going through the delivery process way past closing! - 2026-03-29 | 5.0/5 | Ruth K. — Allen was professional, knowledgeable & patient in finding the right BMW X3 for us. He took the time to show us the exterior & interior colors & explained the technology features. He made the whole experience enjoyable with zero pressure. We would definitely recommend Allen & love the car!! - 2026-04-01 | 5.0/5 | Dohoon P. — Allen has been one of the best sales advisor that I have worked with. He worked diligently to find the vehicle that I wanted. He does not rush me nor try to hard sell the customer. He is very pleasant to work with. ### Angela Collins - Profile: [https://bmwofsterling.adviserly.com/angela-colins](https://bmwofsterling.adviserly.com/angela-colins) - Department: Sales (Sales) - Title: BMW Client Advisor - Joined: 2019-11-04 - Rating: 4.9 stars (295 ratings, 202 reviews) - Lifetime vehicles sold: 796 - Recent vehicles sold: 9 - Sales specialties: 330XI, x3, X3 xDrive 30i, X5, X5 xDrive 40i - Call: 571-536-7748 Working as a BMW Client Advisor allows me to interact with a great group of people, from customers to colleagues, and our community as a whole. I am known for approaching tasks with my guests’ needs as a top priority; I leave no detail unattended. The best aspect of my job is having the opportunity to achieve goals and experience great rewards. I have a great ability to connect with others on a personal level. I was born in Reading, England, and grew up in Fort Washington, MD. I attended Morgan State University. Throughout my career, I have received numerous awards for outstanding customer service. I love to travel throughout the United States, Europe, and the United Arab Emirates. My hobbies include bowling, billiards, interior fashion and design, and watching professional boxing. Recent reviews: - 2026-01-24 | 5.0/5 | Jessica T. — Angela was excellent! I honestly couldn’t have gotten a better advisor. She was by side the entire way, was very accommodating as we waited and just was very knowledgeable. I would go to her a million times over. This was such a smooth and great experience and I really owe that all to her! - 2026-01-25 | 5.0/5 | Ronald J. — She was very honest and forthright. There was, however, a lull in communication between the notification I received from My BMW and the time she told me the car was in and ready to be delivered. I'm guessing it was prep time but I'm guessing. - 2026-02-07 | 5.0/5 | Parker R. — I had a fantastic experience working with Angela. I found her easy to communicate with and highly professional in addition to being personable. I would recommend working with Angela to anyone. ### Aung Min - Profile: [https://bmwofsterling.adviserly.com/aung-min](https://bmwofsterling.adviserly.com/aung-min) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 4.9 stars (26 ratings, 16 reviews) - Lifetime vehicles sold: 63 - Recent vehicles sold: 13 - Sales specialties: 330XI, x3, X3 xDrive 30i, X5, X5 xDrive 40i I'm focused on providing straightforward, helpful advice and ensuring a smooth process, from initial consultation to after-sales support. My goal is to find the right BMW for each individual's needs , and to build lasting relationships with my clients. I'm passionate about the BMW brand and committed to providing exceptional customer service. Recent reviews: - 2026-03-24 | 5.0/5 | Steffanie L. — I came into the dealership genuinely torn between the BMW X1 and an Audi but Aung took the time to understand what I was looking for and what mattered most to me in terms of features and driving feel. Aung’s knowledge of BMW was impressive and he helped walk me through the buying process with patience and no pressure. I’m so happy I was able to work with Aung and receive his honest guidance. - 2025-12-25 | 5.0/5 | Jung Hwan S. — Buying a car here with Min was a breath of fresh air. The team was responsive and professional from start to finish. I really appreciated the straightforward approach. There was no hidden agenda or typical dealership pressure. I got a fair price and felt respected throughout the transaction. Highly recommend! - 2026-03-06 | 5.0/5 | Jay S. — I had an exceptional experience working with Aung. He was highly responsive, professional, and courteous. Aung efficiently addressed all my concerns. ### Berk Demiralp - Profile: [https://bmwofsterling.adviserly.com/berk-demiralp](https://bmwofsterling.adviserly.com/berk-demiralp) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 4.9 stars (77 ratings, 63 reviews) - Lifetime vehicles sold: 255 - Recent vehicles sold: 14 - Sales specialties: 330XI, X1, x3, X5, X5 xDrive 40i Driven by passion, powered by performance – just like the BMWs I represent. My name is Berk, and I’m proud to be your dedicated BMW Sales Executive. I specialize in helping customers find the perfect vehicle that fits their lifestyle, whether it's a sleek 3 Series, a powerful M model, or a family-ready X Series SUV. With a focus on honesty, product knowledge, and exceptional customer service, I aim to make every part of your car-buying journey seamless and enjoyable. At BMW, we don’t just sell cars — we deliver driving experiences, and I’m here to make sure yours starts the right way. Whether you're a lifelong BMW enthusiast or exploring the brand for the first time, I’d love the opportunity to assist you. Recent reviews: - 2026-03-30 | 5.0/5 | Ann Marie B. — Berk was a referral from one of my sons BMW contacts (NY) and was wonderful from beginning to end. Because I was 3 hours away my son asked and he sent a full walk around video and detailed pictures. He answered all questions and was very knowledgeable. He’s definitely a car guys, car guy. My son (BMW car guy) drove me to BMW of Sterling to drive and ultimately purchase my car. He and Berk talked BMWs in detail while I was waiting to go in the business office. Tim did my paperwork, he was wonderful too. He is also, very knowledgeable about BMWs. My buyers experience was the best I’ve ever had. I’m 63 and have bought many cars in my lifetime. You can’t go wrong with Berk and BMW of Sterling, I highly recommend them. Sincerely, Ann-Marie - 2026-03-23 | 5.0/5 | David R. — Berk made the transaction super easy! I've purchased many cars over the past 45 years and it was refreshing to have a sales person who actually knows about the vehicle on technical and practical levels. 5 stars - 2026-03-24 | 5.0/5 | Payter V. — Friendly, approachable, and knowledgeable. Listens! While the used car I bought from him paled in price compared to their myriad selection, I always felt well attended-to. 10/10, highly recommend ### Christian Moncayo - Profile: [https://bmwofsterling.adviserly.com/christian-moncayo](https://bmwofsterling.adviserly.com/christian-moncayo) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 5.0 stars (22 ratings, 20 reviews) - Lifetime vehicles sold: 53 - Recent vehicles sold: 7 - Sales specialties: FOCUS, I5, X2, x3, X5 Recent reviews: - 2026-02-20 | 5.0/5 | Jinous Y. — I cannot say enough great things about Christian Moncayo! From start to finish, he went completely above and beyond to make this experience seamless and stress-free. I had a very specific BMW in mind, and Christian made it happen! He found the exact one I was looking for and worked hard to get me the price I wanted. What truly stood out was his professionalism, responsiveness, and genuine care. My schedule is extremely busy, and he accommodated everything- making the entire process smooth, efficient, and actually enjoyable. No pressure, no games- just excellent service and clear communication every step of the way. Christian is knowledgeable, friendly, and truly dedicated to his clients. If you’re looking for someone who will advocate for you and make sure you drive away happy, he’s your guy. Highly recommend! - 2026-03-10 | 5.0/5 | Venkata N. — I had a very pleasant and satisfying experience with my purchase of the 2026 BMW X3 XDrive 30. Christian from the dealership was extremely helpful and supportive right from the moment he started on helping me needs. He explained to me and helped make informed decision on picking the right model for my needs and within my budget. Stayed with me through out the process and ensured all aspects of the purchase were completed and I drove off with the new Car. Thank you Christian. I will not hesitate recommending Christian to anyone looking to buy a vehicle from this dealership. - 2026-04-19 | 5.0/5 | Jeffrey A. — Christian was the absolute best to work with! He was very thorough in requiring our wants and needs for a BMW. We test drove many different styles of BMW and Christian had no problem bringing all of them to us. He helped to make the entire process go smoothly and efficiently. We highly recommend Christian Moncayo as your client advisor and BMW of Sterling! ### Errol D'souza - Profile: [https://bmwofsterling.adviserly.com/errol-dsouza](https://bmwofsterling.adviserly.com/errol-dsouza) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 5.0 stars (30 ratings, 26 reviews) - Lifetime vehicles sold: 58 - Recent vehicles sold: 6 - Sales specialties: 530xi S, iX, X1, x3, X5 For the past fourteen years, I've had the pleasure of serving as a Customer Service BMW Client Advisor, based in Montgomery Village, Maryland. I bring a blend of experience and enthusiasm to every interaction. I am committed to listening to your needs in the car buying process. I am passionate about my work in sales and enjoy working as a team. Outside of helping clients, I'm happily married to my wife Jackie from the Philippines and we have one son, Kristoffer. I hold an MBA, am an avid reader and enjoy playing table tennis. I'm also a licensed Tips Instructor for Alcohol Awareness, certified in all fifty states, and a Food Handling Instructor. I've been recognized in the top 5% of BMW and MINI sales nationwide, and I’m proud to represent Passport Auto. When not at work, I like discussing the stock market and the economy. My background has taken me to places like LA, San Francisco, Palm Springs, NY, PA and Florida. I enjoy working at Sterling Motorcars. Recent reviews: - 2026-03-02 | 5.0/5 | Zaira A. — I had a great experience working with my Errol during the purchase of my car. He was very professional, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions, kept me informed every step of the way, and truly made me feel valued as a customer. - 2026-03-02 | 5.0/5 | Christopher P. — Errol was great! Very friendly, Knowledgeable and did not rush us or pressure us into anything we did not want to have in our new BMW X5. Would work with Errol again! - 2026-02-28 | 5.0/5 | Jennifer W. — Working with Errol was a great experience. He was patient, knowledgeable, and listened to what we needed, making the whole process smooth. ### Felix Bighem - Profile: [https://bmwofsterling.adviserly.com/felix-bighem](https://bmwofsterling.adviserly.com/felix-bighem) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 5.0 stars (296 ratings, 209 reviews) - Lifetime vehicles sold: 693 - Recent vehicles sold: 10 - Sales specialties: 5 SERIES, 7 SERIES, X3, X5, X5 xDrive 40i - Call: (571) 380-7657 With a practical and humorous style of speaking that combines thorough and precise Leadership Edge principals; I speak directly to the hearts and minds of people from all walks of life, helping them to discover their purpose and destiny in business and in life. I am a highly requested Keynote Presenter in the U.S and beyond. I am known nationally to many as one of the most confident, prestigious Brand Managers in the industry; unveiling more than 30 years of knowledge in Sales, listening and hearing what individuals want, and pinpointing with precision what they need. I am currently the Brand Manager of a prestigious African American Dealer; Rolls-Royce Motor Cars Sterling for 3 years, and maintain the position of Client Advisor of BMW - MINI of Sterling for the past 16 years; along with 7 years on the Loudoun County Board of Visitors. I have received BMW’s Top Honor Awards for many years straight; and was appointed to their Regional Sales Council, where I served for 3 years. I had a proven track record with Casey BMW in Newport News, VA, where I held many top-level positions: Sales Manager, Finance Manager, and Director of Finance. My extensive management experience is unparalleled. I have a desire to help people by alleviating the conditions that seemed to keep them disenfranchised; this has kept me in the business of selling cars as a vocation and fulfilling my purpose. I provide the best service possible to all clients, and treat everyone as first-class, regardless of their financial status. I reside in Ashburn, VA with my wife of 34 years, Quintonia Bighem. We are the proud parents of four children; two daughters, Summer and Sabrina, two sons, Christopher and Felix III, 4 beautiful grandchildren, and a host of other people that I mentor and consider my sons and daughters. I have traveled to many destinations internationally, which I enjoy doing. I also love great food, prestigious golf courses, good music, and a good book. For all my accolades, I still remain humble and focused. I consider it a privilege to be used by God in any capacity. I just want to live out my call, and in many ways, help people to discover their purpose and experience the victory that comes with a destined life. Recent reviews: - 2026-02-14 | 5.0/5 | Jaime G. — Dr Felix is so professional and so easy to work with I thought I can not meet the price I want for a new car but he made it possible in just a phone call how easy is that I highly recommend him. He is on top of he's profession and he is a very knowledgeable and personable person I thank him so much. Thank goodness BMW still have professionals like him. - 2026-03-27 | 5.0/5 | Arnold K. — Felix was outstanding. Based on prior experience he proactively offered us a vehicle that was precisely what we were looking for. He offered us a great deal on our trade-in. He demonstrated all the features of the vehicle and assisted on all of the financial paperwork. We have been buying vehicles from him for more than 20 years. - 2026-02-13 | 5.0/5 | Christopher D. — Felix Bighem is the best salesman I've ever dealt with. Extremely professional and knowledgeable. He also helped me out with a situation 3 other car dealerships couldn't help me with. When you go to Sterling BMW make sure you ask for Felix Bighem. You'll be glad you did. Chris Dodds ### George Sierra - Profile: [https://bmwofsterling.adviserly.com/george-sierra](https://bmwofsterling.adviserly.com/george-sierra) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 4.9 stars (69 ratings, 53 reviews) - Lifetime vehicles sold: 260 - Recent vehicles sold: 17 - Sales specialties: i4, x3, X5, X5 xDrive 40i, X7 I’ve been in the automotive industry for over five years, with a background in finance that helps me guide my clients through both the car-buying process and the best financial options available. My goal is to make every experience smooth, transparent, and enjoyable. As a bilingual sales advisor, I’m proud to assist both English- and Spanish-speaking customers, ensuring everyone feels comfortable and confident in their purchase. Whether you’re looking for your first BMW or upgrading to your next, I’m here to help every step of the way. Recent reviews: - 2026-03-08 | 5.0/5 | Bernadette K. — It was an absolute pleasure dealing with George! He let his professional expertise and knowledge of the technology do the talking in a completely "no pressure" interaction that ultimately led to my purchasing the X3. He patiently answered my questions, quickly zeroed in on the perfect car for me and his low-key approach was refreshing. After a productive discussion about trade-in value and my expectations about pricing, he brought back a fair offer the first time around without the usual back and forth with a manager. He was also the first to notice I hadn't been helped, though I had been roaming around the dealership for a solid 15-20 mins, even as he was already engaged with another customer. Thank you, George, for a painless, enjoyable car buying experience. As we say in the Navy, BRAVO ZULU! (Well Done!) - 2026-03-04 | 5.0/5 | Talia C. — I had an excellent experience working with George during my car purchase. From start to finish, the buying process was smooth, transparent, and stress-free. He paid close attention to every detail and made sure all of my questions were answered so I felt confident every step of the way. What really stood out was his professionalism and positive attitude. He was knowledgeable, patient, and focused on making the experience easy and comfortable. I highly recommend asking for George if you want a seamless and enjoyable car-buying experience. My husband and I both purchased from George and had a great experience! - 2026-04-09 | 5.0/5 | Kelsey D. — Very attentive and did his absolute best to help me in any way he could. Very friendly and personable. Had a great experience buying a car from him. Best experience I’ve ever had buying a car. Would absolutely recommend him and go back to him to buy another car in the future! ### Jetarine Dyrattana - Profile: [https://bmwofsterling.adviserly.com/jetarine-dyrattana](https://bmwofsterling.adviserly.com/jetarine-dyrattana) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 5.0 stars (48 ratings, 39 reviews) - Lifetime vehicles sold: 143 - Recent vehicles sold: 20 - Sales specialties: 330XI, i4, x3, X5, X7 My name is Jetarine but go by Jett (yes like a plane). I'm Thai and Laos but was born in Reston and now live in Leesburg. For the past three and a half years, I’ve had the pleasure of working as a Client Advisor and Finance Manager, and I’m proud to bring that experience to BMW of Sterling. I speak Thai, Laos, Spanish, and English, and I’m passionate about providing honest guidance and a great experience for my clients. Many of them tell me they’ll be back because I stay with them every step of the way, even after the sale. Outside of work, I’m very family-oriented and love spending time with my two pitbulls. I’m a former powerlifter, which have taught me discipline, dedication, and resilience, values I carry into everything I do. I also enjoy cooking, staying active, keeping things organized, and sadly binging Netflix shows. I’d describe myself as reliable, funny, and straightforward, and I always enjoy a good conversation about life or a good challenge, whether in the gym or helping someone find their perfect car. Recent reviews: - 2026-03-08 | 5.0/5 | Julia E. — Jet has been one of the most supportive, thorough, engaged client advisors we have ever encountered all our years of shopping for a vehicle! Over these last couple of months he has kept us updated with build progress and has provided detail insight into the process. He is a true automotive enthusiast. Upon vehicle delivery, Jet was beyond excited for our purchase and helped us celebrate the new experience. I can't say enough positive words about Jet and I have recommended (even insisted!) that all our friends and family go see him at Sterling BMW. Jet, Thank You again...I'll be seeing you soon my friend!- Locke Eldridge (2026 X5 M60 Gentian Blue) - 2026-04-12 | 5.0/5 | Carol F. — He was great! Very knowledgeable and patient. Explained things well, kept me updated throughout the process, and was responsive. Upon delivery of the car, he spent a lot of time making sure I had everything I needed to be set up with vehicle and understand all the features. - 2026-02-22 | 5.0/5 | Phillip M. — I was purchasing the vehicle from out of town. Jett gave me a very competitive price that justified me traveling 4 hours each way. Jett had me in and out of the dealership within an hour. Seamless transaction. I’ll be sending friends and family to Jett. ### Jose Zapata Rivera - Profile: [https://bmwofsterling.adviserly.com/jose-zapata](https://bmwofsterling.adviserly.com/jose-zapata) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 4.9 stars (814 ratings, 533 reviews) - Lifetime vehicles sold: 2574 - Recent vehicles sold: 34 - Languages: Spanish - Sales specialties: 3 SERIES, X3, X3 xDrive 30i, X5, X5 xDrive 40i - Call: (571) 536-7508 I would like to thank you for giving me the opportunity to provide you with great customer service. I will go out of my way to make sure you find the vehicle that suits your needs perfectly. My career in the auto industry began 8 years ago. I have worked with Sterling since 2011. My goal is to make sure customers receive the advice they need to make a great buying decision, in addition to the amazing service that they will never forget. I have extensive knowledge about the BMW brand, which I believe is the most reliable brand in the industry. Customers can always count on me to be patient, honest, and trustworthy. Recent reviews: - 2026-04-17 | 5.0/5 | Nadia L. — Working with Jose has been, without exaggeration, one of the most exceptional client experiences I’ve had, and that has remained true consistently over the past seven years. From the very beginning, Jose brought a level of warmth, attentiveness, and genuine care that immediately set him apart, and he has maintained that same standard year after year. He has never approached our relationship as a transaction. Instead, he has taken the time to truly understand what matters to us, asking thoughtful questions, listening closely, and remembering the details that most people would overlook. That continuity and personal attention over time have made the experience not just seamless, but genuinely meaningful. His knowledge is incredibly sharp, but what makes it stand out is how naturally he shares it. Every explanation feels clear, relevant, and tailored, never overwhelming or overly technical. He has a way of making you feel both informed and confident in your decisions without ever creating pressure. What I appreciate most about Jose is his consistency. Over seven years, he has always been present, proactive in his communication, and one step ahead. I have never had to follow up or question where things stand. That level of reliability builds a kind of trust that is hard to find. Beyond his expertise, Jose brings something that cannot be taught: authenticity. You can feel that he genuinely cares about creating the right experience, not just closing a deal. That kind of integrity is rare, and it is exactly why we have continued to work with him for so many years. If you have the opportunity to work with Jose, take it. He represents the very best of what a BMW Client Advisor should be, and consistently goes well beyond it. - 2026-04-20 | 5.0/5 | Lana-Rabiha B. — I had an absolutely outstanding experience at BMW, all thanks to Jose. From the moment I walked in, he was professional, attentive, and genuinely focused on making sure I felt confident and informed throughout the entire process. Jose took the time to answer every question thoroughly, never made me feel rushed, and went above and beyond to ensure I found exactly what I was looking for. His knowledge, transparency, and friendly approach made what can sometimes be a stressful experience feel smooth and even enjoyable. It’s rare to come across someone so dedicated to excellent customer service. If you’re visiting BMW, I highly recommend asking for Jose—you won’t be disappointed. 10/10 experience! - 2026-04-07 | 5.0/5 | Carl M. — He was exceptional—knowledgeable, attentive, and genuinely focused on finding the right car for me rather than just making a sale. His clear explanations, patience with my questions, and seamless follow-through made the whole process effortless and enjoyable. I highly recommend him to anyone looking for a professional, honest, and personable car-buying experience. ### Matthew Tillman - Profile: [https://bmwofsterling.adviserly.com/matthew-tillman](https://bmwofsterling.adviserly.com/matthew-tillman) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 4.9 stars (674 ratings, 482 reviews) - Lifetime vehicles sold: 1944 - Recent vehicles sold: 22 - Sales specialties: 3 SERIES, X3, X3 xDrive 30i, X5, X5 xDrive 40i - Call: (571) 378-3831 Hello! I’m Matthew Tillman, and I would like to welcome you to BMW of Sterling. I am family-oriented, raised in Reston, VA, and a graduate of South Lakes High School and Northern Virginia Community College. As a proud and blessed father, who focuses on his community, I am proud to represent BMW of Sterling, one of the largest inventories on the east coast, with one of the best facilities within America! I look forward to meeting you and providing you with an exceptional experience. Recent reviews: - 2026-04-19 | 5.0/5 | Bernard T. — Mattew made me feel like a golden person when i walked in the dealership pressed for time to go To work. Matthew made my buying experience at the dealership unforgettable and as a repeat customer at the dealership. I want to give many thanks to Matthew for putting in the extra work while still taking care of another customer in purchasing a great car for my son who is graduating from College. Matthew deserve a thank you from the dealership and let him know the customers that he takes care of value his excellent customer service at the dealership. - 2026-04-01 | 5.0/5 | Bongkosh U. — Dear Matt, I wanted to personally extend my appreciation for the exceptional experience you delivered at BMW of Sterling. Your professionalism, product knowledge, and ability to execute at a high level did not go unnoticed. You created a buying experience that felt elevated, efficient, and aligned with the BMW brand. Thank you for going above and beyond—I look forward to working with you again. - 2026-04-16 | 5.0/5 | Jieun J. — Matthew is hands down the best dealer I’ve worked with across all car brands. We’ve purchased two cars from him, and each time he went above and beyond to make the process smooth and stress free. I highly recommend working with him, and we’ll definitely be coming back to him for future purchases. ### Melissa Fincham - Profile: [https://bmwofsterling.adviserly.com/melissa-fincham](https://bmwofsterling.adviserly.com/melissa-fincham) - Department: Sales (Finance) - Title: Finance Manager - Rating: 4.9 stars (454 ratings, 314 reviews) - Lifetime vehicles sold: 1177 - Recent vehicles sold: 1 - Sales specialties: 330XI, X3 xDrive 30i, X5, X5 xDrive 40i, X7 - Call: (571)378-3948 Hi! I’m Melissa Fincham, and I would like to personally welcome you and thank you for choosing BMW/MINI of Sterling! I have had the pleasure of working for this amazing company since August 2007. Every year, every position and every promotion has come with considerable growth and experience. My automotive industry knowledge and ability to excel at anything are what I am most proud of. I strive to be easy to work with because I know what it’s like to be on the other side as the consumer. I will ensure you have a superb experience because I want to be the best Client Advisor in the industry. I have built a reputation within this dealership as a loyal, trustworthy, dedicated, ambitious, driven, dynamic team player with a positive and optimistic personality. I am incredibly family-oriented, and I love animals. I enjoy spending my free time with family, swimming, traveling, trying delicious food, and watching movies. I am passionate about building relationships, both personally and professionally. Throughout my entire automotive career, there is absolutely nothing that compares to the feeling I get when I see my client’s smile and happiness driving away in their new car. I look forward to meeting you soon and providing you with a world-class experience! Recent reviews: - 2025-01-17 | 5.0/5 | Mohammad A. — This is my third BMW purchase with Melissa, and I greatly appreciate her continued assistance. I would also like to extend my sincere thanks to AJ Noorzai, the Finance Director, for his invaluable support throughout the paperwork process. Additionally, he was instrumental in helping me submit a refund request for the unused warranty on my previous vehicle. - 2024-12-31 | 5.0/5 | Patrick W. — Melissa worked directly with my broker, but everything seemed to go great and I am thrilled with my M60! * Side note - I'm not sure when to expect my FL registration? * - 2024-12-02 | 5.0/5 | Marlon B. — Melissa made my vehicle purchase process excellent! She was patient and prompt with responses to all of my questions. ### Neils Ribeiro - Profile: [https://bmwofsterling.adviserly.com/neils-ribeiro](https://bmwofsterling.adviserly.com/neils-ribeiro) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 5.0 stars (132 ratings, 100 reviews) - Lifetime vehicles sold: 274 - Recent vehicles sold: 20 - Sales specialties: 3 SERIES, X1, X3, X5, X7 - Call: 571-378-3890 COVID-19 NOTICE: BMW of Sterling offers a 100% virtual and contact-less car buying experience. Hello and thank you for the opportunity to earn your business. I was born and raised in Ghana, West Africa, and Ethiopia, East Africa. I completed my undergrad degree at Elizabeth City State University in North Carolina. A very supportive wife and a feisty daughter keep me inspired daily. Six years young in the automotive business; I learn something new every day and choose to live my life with a glass-half-full attitude. I am thrilled to be a part of this group of professionals, and I cannot wait to provide you with the world-class service that you deserve! Recent reviews: - 2026-03-08 | 5.0/5 | Todd P. — We want to express our appreciation for the great customer service provided by Neils during our recent car purchase. He did an excellent job showing us the requested vehicle's features, including all the options and sub-menus. During the test drive, Neils took the time to demonstrate the safety features, including the impressive self-park feature. Neils was very patient throughout the entire purchase process, addressing all our questions and concerns with clarity and professionalism. We genuinely enjoyed working with him and highly recommend him as a sales advisor. Thanks again, Neils! Todd - 2026-04-07 | 5.0/5 | Peter G. — We cannot say enough great things about Neils: HE makes the entire sales experience enjoyable and professional. We will not purchase a car from anyone other than Neils: he is “our guy” to go to when we need a car. Superb representative of the dealership and the brand, AND an amazing person, too - we will be buying with him AGAIN. Also, Tom in F&I was great as well - can’t leave him out! - 2026-03-20 | 5.0/5 | Daniel G. — Neil’s was incredibly helpful and happy to provide any and all information about the vehicles I was looking at and what would suit my needs. He had no problem making sure I could look at any vehicle I was interested in and very flexible when working out a final price. I would 100% go to Neils to buy another BMW the next time I’m in the market ### Paul Blakeman - Profile: [https://bmwofsterling.adviserly.com/paul-blakeman](https://bmwofsterling.adviserly.com/paul-blakeman) - Department: Sales (Sales) - Title: BMW Client Advisor - Rating: 5.0 stars (9 ratings, 8 reviews) - Lifetime vehicles sold: 19 - Recent vehicles sold: 15 - Sales specialties: Ascent, X1, x3, X5, XT5 I'm a Client Advisor at Sterling Motorcars, and I've been in the motor trade since 1986. Born in Chicago, but raised in Arlington, Virginia. I'm a proud graduate of Yourtown High School and have my degrees from Mary Washington. Beyond the dealerships, I'm a huge fan of the Washington Commanders, Capitals, and Nationals. My wife, Barbara, is my best friend. And, I’m a "doggie" daddy to Lacey Lou, our six-year-old black Lab/Pit mix. I'm passionate about cars, but BMW has always held a special place for me. I’m a car guy, through and through. I am also an avid scuba diver, and a bit of an adrenaline junkie. I've logged dives all over the world, from the Red Sea to Fiji, and I'm just as happy jumping out of a plane at 13,000 feet as I am diving with sharks. My customers know they can count on me. I've worked with some families for decades, even helping their adult children find the perfect car. I'm thorough, ethical, and bring a lot of energy to everything I do. I believe in taking care of my clients long after the sale, because that's where true loyalty comes from. I always tell everyone, "it's another beautiful day in paradise." I love to talk shop about cars, and also enjoy diving, golfing, and food – especially a perfectly reverse-seared American Wagyu ribeye. I make it a point to be available to my clients. Recent reviews: - 2026-04-15 | 5.0/5 | Maciej F. — Paul provided an exceptional BMW experience throughout the entire process of my acquisition of a new X5. His communication was excellent, and his responses were always quick and professional. The car was ready for pick up as promised, and my visit to the dealership went very smoothly. Overall, I had an excellent experience and wanted recognize Paul for his outstanding service. - 2026-04-13 | 5.0/5 | Christina R. — I had a great experience with Paul Blakeman at Sterling BMW from start to finish. He was friendly, knowledgeable, and made the entire process easy and stress-free. He took the time to understand what I was looking for and helped me find the perfect vehicle at a fair price. I highly recommend them to anyone in the market for a car! - 2026-04-13 | 5.0/5 | Joseph S. — Paul, Is an excellent salesperson/representative. While we all know the sale is important, customer service is not always as important to the salesperson. This is not the case with Paul he was as worried about our satisfaction with the vehicle and dealership as with making the sale. ### Ralf Berthiez - Profile: [https://bmwofsterling.adviserly.com/ralf-berthiez](https://bmwofsterling.adviserly.com/ralf-berthiez) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 4.9 stars (503 ratings, 325 reviews) - Lifetime vehicles sold: 1130 - Recent vehicles sold: 11 - Sales specialties: 5 SERIES, X1, X3, X5, X5 xDrive 40i - Call: (571) 378-5036 Welcome to BMW of Sterling! When you want great service, and access to the best vehicles in the auto industry, you want our dealership. I joined this industry because I enjoy working with people. For 29 plus years, I have been involved in many areas within the automotive sales end, and truly enjoy working with clients. I am happy to offer my many years of experience to my clients and colleagues. Customers love working with me because of my low-key disposition and integrity. Outside of work, my main hobby is on the classic car end. I lean towards Import cars, and have enjoyed vintage rallies and shows. I am currently an active judge and writer for several magazines. Please stop by today and allow me to provide you with an amazing customer service experience. My goal is to make sure you find a great deal on a car that suits your needs perfectly! Recent reviews: - 2026-04-15 | 5.0/5 | Naghi K. — Exceptional experience. From the moment we walked in to the dealership the first time, till we purchase the iX a week later, Ralf was very detailed, helpful, caring and engaged. Walked me through every option in the car at delivery time. And the finance transaction was seamless, no pressure and straight forward. Was a positive experience and we are very happy with the car. - 2026-02-09 | 5.0/5 | Julian C. — Great. Even though I was the buyer, he was just as friendly and respectful to my wife who helped me make my final decision. Ralf is well informed about the car I selected and was very generous with his time. - 2026-03-01 | 5.0/5 | Nichole E. — Great buying experience, Ralf was very communicative throughout the process of ordering and receiving the vehicle. At pickup, Ralf oriented me with all features of the car as well. It was an easy process! ### Sepehr Hajireza - Profile: [https://bmwofsterling.adviserly.com/sepehr-hajireza](https://bmwofsterling.adviserly.com/sepehr-hajireza) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 4.9 stars (327 ratings, 230 reviews) - Lifetime vehicles sold: 823 - Recent vehicles sold: 23 - Sales specialties: x3, X3 xDrive 30i, X5, X5 xDrive 40i, X7 Welcome to BMW of Sterling! I’m Sepehr Hajireza, a client advisor in sales who genuinely enjoys helping people find the perfect BMW. With four years of experience in the service department, I have built strong relationships with guests who appreciate my attention to detail and commitment to their satisfaction. I love meeting new people and sharing the excitement of owning a BMW, a brand known as "The Ultimate Driving Machine." I began my career in the automotive industry in 2018 and am grateful to work alongside such talented colleagues while serving wonderful customers. As a certified BMW Genius, I am proud to be a trusted resource for any BMW related questions. I am also multilingual and speak Farsi and English fluently, which allows me to connect with a diverse range of guests. Recent reviews: - 2026-04-21 | 5.0/5 | Zobia C. — Sepehr at the dealership was utterly courteous and incredibly helpful throughout my BMW purchase, guiding me with clear explanations, thoughtful recommendations, and patient attention from start to finish, which made the entire experience smooth stress-free and genuinely enjoyable. - 2026-04-24 | 5.0/5 | Michael R. — Sepehr was absolutely amazing from start to finish. He contacted me several times while I waited for the vehicle to be finished up. Which I appreciated. Knowing what’s going on and keeping me up to date. Thanks Sepehr! - 2026-03-07 | 5.0/5 | Page I. — Sep was wonderful. He listened to us, helped us think through the options, and made it a nice experience. We never felt pressured or rushed. We will use him again!!! ### Vance Doughty - Profile: [https://bmwofsterling.adviserly.com/vance-doughty](https://bmwofsterling.adviserly.com/vance-doughty) - Department: Sales (Sales) - Title: Senior BMW Client Advisor - Rating: 4.7 stars (560 ratings, 372 reviews) - Lifetime vehicles sold: 1628 - Recent vehicles sold: 9 - Sales specialties: 3 SERIES, X3, X3 xDrive 30i, X5, X5 xDrive 40i - Call: (571) 378-5058 Since 1998, I have provided dependable service to customers, and remained a hard worker. I enjoy the face-to-face interaction with my clients the most. I go that extra mile to make sure they are satisfied with their service. Being honest, straightforward, and knowledgeable are a few of the reasons why customers enjoy working with me. The ultimate goal is to do everything possible to make the experience simple and pleasurable for my clients. Throughout my career in the auto industry, I have won many awards and been recognized for many accomplishments, including being the co-chair of the Virginia Beach Auto Show. I studied at the University of Maryland. Some of my favorite sports and hobbies include basketball, golf, baseball, football, and a nice game of pool. I’m also a big fan of the Redskins. Recent reviews: - 2025-06-29 | 5.0/5 | Angela E. — Working with Vance was an exceptional experience provided by great advice, information and a wealth of knowledge. Throughout the whole process, he made the transition to a new vehicle easy and painless. Because of Vance, my family and I will be BMW owners for life. Soon to be back for more purchases. - 2025-06-24 | 5.0/5 | Debasis R. — Vance is an amazing customer advisor. He understands client’s priorities and planned ahead accordingly. His customer handling skill is A++. He is a very very trustworthy person and great advisor. Overall experience with BMW of sterling is excellent. 👍 - 2025-08-14 | 5.0/5 | Alvin M. — Vance Doughty was very professional and knowledgeable during this sales experience with BMW of Sterling. I would rate him in the top 3 of my cumulative vehicle purchases over the past 40 years. ### Assad Ahmed - Profile: [https://bmwofsterling.adviserly.com/assad-ahmed](https://bmwofsterling.adviserly.com/assad-ahmed) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (755 ratings, 431 reviews) - Lifetime vehicles serviced: 8216 - Recent vehicles serviced: 212 I have been in the automotive industry for over ten years and have thoroughly enjoyed it. It feels great working for the Sterling Motorcars family, having joined in January 2023. My passion for cars started at a young age, and I have since developed a vast knowledge of the latest models, features, and technologies. I enjoy mountain bike riding, car detailing, and trying new restaurants and foods with family and friends in my free time. I'm also a huge fan of soccer. As a service advisor, I aim to ensure our guests have the best experience, so I'm always willing to go the extra mile to ensure customer satisfaction. Recent reviews: - 2026-04-10 | 5.0/5 | Mark F. — Assad always makes our BMW service a breeze. In this case he was able to help our family having both of our BMWs in service for major repairs. (Talk about bad luck on our part!) He was in constant communication throughout the process and kept us aware of any and all updates. We highly recommend! - 2026-04-22 | 5.0/5 | Adrian P. — Assad always makes sure my SUV gets the correct and needed service. Assad always looks for the best price and warranty coverage for me. - 2026-04-15 | 5.0/5 | Ramalingestwara S. — It was good. He helped me beyond expectations, and got my work done in timely and cost effective manner.I would recommend Assad. ### Candice Frisby - Profile: [https://bmwofsterling.adviserly.com/candice-frisby](https://bmwofsterling.adviserly.com/candice-frisby) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (198 ratings, 117 reviews) - Lifetime vehicles serviced: 3469 - Recent vehicles serviced: 195 Hi, I'm a Service Advisor at Sterling Motorcars. I've been in the area for two years, originally from Westminster, MD. Before joining the team, I studied at Johnson & Wales University and also spent time in Guatemala. I have certifications in culinary arts and life coaching, and I'm proud to have received an award for leadership in my coaching work. My approach to customer service is built on genuine connection. I believe in taking the time to really get to know people – asking how they are, how I can support them, and even chatting about movies, books, or whatever they feel comfortable sharing. I work hard to create a positive environment within our team, and I love that we support each other throughout the day. Our community feels close-knit and supportive, both within the workplace and beyond. I'm passionate about helping customers achieve their goals for their vehicles and providing them with a service experience that makes them want to return. Ultimately, I want people to love driving their cars. In my free time, you'll find me watching movies, listening to music, relaxing by the water, or spending time with family and friends. Recent reviews: - 2026-04-05 | 5.0/5 | Giselle M. — Perfect. Candice is an excellent service advisor. She's personable, knowledgeable, accommodating, thorough, and clearly enjoys what she does. I was preparing to go on a multi-state trip after a particularly cold winter and called to ask her opinion about an issue in my car and was concerned about the long drive. She knew exactly what my car needed, made arrangements for a loaner and had my car in for diagnosis and out the next day and on my way safely. I travel interstate a lot and it's a huge relief to be able to rely on such a responsible and smart service advisor! - 2026-03-25 | 5.0/5 | Behrends F. — She provided updates, communicated clearly about the process and covered everything I needed to know. She responded quickly to questions both in person and over text. She was attentive, accessible and very nice throughout the service visit. - 2026-03-28 | 5.0/5 | Leslie Erin T. — Candice was the best, she communicated clearly and timely. Had a very upbeat and positive attitude. I was very pleased with my recent experience due to her. ### Devon Hess - Profile: [https://bmwofsterling.adviserly.com/devon-hess](https://bmwofsterling.adviserly.com/devon-hess) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (720 ratings, 399 reviews) - Lifetime vehicles serviced: 7481 - Recent vehicles serviced: 202 Welcome! I’m Devon Hess, a Service Advisor who joined the auto industry in 2012. I’m known for stepping up to any challenge with confidence! I studied at Arizona State University and am a big fan of all things automotive, especially European Luxury. My partner and I are soon to be wed, and we’re coming up on 8 years! We have two four-legged kids, Jake and Charlie. When I’m not relaxing at home, I enjoy being out spending time with friends, can usually be found at a local brewery or around a fire pit in the fall. I also love taking trips to visit family in Las Vegas. To me, Vegas is more than a tourist attraction; it’s a second home, and I love the mountain scenery and Red Rock National Park. While at home in VA, you can catch me at Cars and Coffee on Sunday Mornings. Brewery’s and BMWs are my favorite topics, so feel free to strike up a conversation. I take great pride in my customer satisfaction. Please stop by and see me! I’m always ready to step up and exceed your expectations! Recent reviews: - 2026-04-12 | 5.0/5 | Larita J. — Devon is an outstanding BMW service advisor! He’s knowledgeable, very personable, and takes the time to explain service needs in a way that’s easy to understand. He truly goes the extra mile to ensure a great customer experience. I will continue to take my X7 to Sterling BMW as long as Devon is my Service Advisor. Highly recommend working with him! - 2026-04-22 | 5.0/5 | Lonzer T. — Expert detailed advice by Devon Hess. He shows his concern for that of the customer followed by excellent respect and customer service. I will bring my X7 back soon for service and customer care. Thx, Colonel Tynes. - 2026-04-18 | 5.0/5 | Anita H. — Devon was great and when most were ignoring me in the service bay with my vehicle he was attentive and friendly. Great customer service! ### Jeff Shade - Profile: [https://bmwofsterling.adviserly.com/jeff-shade](https://bmwofsterling.adviserly.com/jeff-shade) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (1395 ratings, 904 reviews) - Lifetime vehicles serviced: 11002 - Recent vehicles serviced: 210 - Call: (571)370-7161 Hi! I’m Jeff Shade, and I have worked in the automotive service industry since 1984. I spent the majority of my career as a technician. I was also a Shop Foreman for 10 of those years. I have been a Service Manager for the last five years until joining the team at BMW of Sterling. Making customers happy is one of my passions, and I work extremely hard to exceed their expectations. When it comes to explaining repairs, I’m excellent at that job due to being a technician for many years; however, I broke my arm and can no longer work on vehicles, but I still share my knowledge with guests. Outside of work, I enjoy hiking, listening to music, and sports. I’m a big fan of hockey and the Boston Bruins. Recent reviews: - 2026-04-18 | 5.0/5 | Daniel D. — Jeff Shade is a phenomenal Service Manager - he is responsive, professional and he always takes great care of us. I am grateful for his leadership and his care...it is consistent and it one of the reasons I won't go anywhere else...Thank you Jeff for your service! - 2026-04-14 | 5.0/5 | Margaret G. — Jeff is an outstanding technical advisor. He is very competent, knowledgeable and helpful. I would strongly recommend him to anyone needing repairs on their Mini. - 2026-04-19 | 5.0/5 | Anthony B. — My Mini Cooper S Convertible is getting old but Jeff and his team has always taken great care of it! I greatly appreciate the level of care he provides! ### Julie Wharton - Profile: [https://bmwofsterling.adviserly.com/julie-wharton](https://bmwofsterling.adviserly.com/julie-wharton) - Department: Service (Service) - Title: Service Advisor - Joined: 2020-08-03 - Rating: 4.9 stars (884 ratings, 557 reviews) - Lifetime vehicles sold: 461 - Lifetime vehicles serviced: 7610 - Recent vehicles serviced: 205 - Sales specialties: Cooper Hardtop, Cooper S Convertible, Cooper S Countryman All4, Cooper S Hardtop, Cooper SE Hardtop BEV - Call: 571-536-7913 I started in the car business 3 years ago in sales. I really enjoy working with people from all walks of life and assisting clients in bringing home their dream vehicle. As I progressed in sales I started forming more of a passion for the service side of the Dealership. Being able to make clients smile and care for their investments is something i truly enjoy doing. I have recently joined the Amazing Service team here at BMW-MINI of Sterling. I look forward to delivering world class service every day to my clients Recent reviews: - 2026-04-24 | 5.0/5 | Thomas W. — Julie is an absolute standout as a service advisor at BMW. From the moment you walk in, she makes you feel genuinely welcomed and not just like another appointment on the schedule. She’s incredibly friendly, approachable, and easy to talk to, which instantly puts you at ease. What really sets Julie apart is her efficiency and professionalism. She communicates clearly, keeps you updated without you having to chase anything down, and makes the entire service process smooth and stress-free. You can tell she truly cares about both the customer experience and getting things done right. If every service advisor operated like Julie, car maintenance would actually be something people look forward to. - 2026-04-20 | 5.0/5 | Richard C. — Julie did a fantastic job as my service advisor for my recent repair and battery replacement. She was very efficient and professional, keeping me informed of the progress of the repair. She also quickly provided an Uber and Lyft ride when needed. - 2026-04-18 | 5.0/5 | Roshan D. — Julie was very friendly, professional and helpful. She promptly addressed all my questions and concerns. Thank you Julie ### Latasha Huffman - Profile: [https://bmwofsterling.adviserly.com/latasha-huffman](https://bmwofsterling.adviserly.com/latasha-huffman) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1338 ratings, 849 reviews) - Lifetime vehicles serviced: 10701 - Recent vehicles serviced: 212 Welcome! I'm LaTasha Huffman, a service advisor who joined the dealership in July 2022. However, I'm most proud of my longevity in the business, starting over 30 years ago. My colleagues and friends know me as a leader and guide who loves trying to help others. Solving the troubles of my customers and taking care of their needs are the best aspects of my job. Outside work, I like hanging out with family and friends and traveling – mostly cruises. I'm also a big basketball fan, a true Golden State Warriors fan. Recent reviews: - 2026-04-24 | 5.0/5 | Charles L. — She is very professional; recommended needed maintenance for my vehicle. I would highly recommend her to a friend as a serie advisor. Keep up the great work! - 2026-04-25 | 5.0/5 | Solveig S. — All was very good. Latasha is caring, professional, helpful, understanding and friendly, just perfect - 2026-04-24 | 5.0/5 | Robyn Z. — Awesome, Latasha was very responsive to my requests and kept me informed of my vehicle’s progress ### Mauricio Cueva Jr - Profile: [https://bmwofsterling.adviserly.com/mauricio-cueva-jr](https://bmwofsterling.adviserly.com/mauricio-cueva-jr) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (216 ratings, 123 reviews) - Lifetime vehicles serviced: 2590 - Recent vehicles serviced: 192 I'm a Service Advisor with five years of experience. Born and raised in Herndon, Va. I'm a dedicated and hardworking individual who takes pride in keeping my commitments. Outside of work, I enjoy playing flag football and basketball – activities that have taught me teamwork and the importance of following through. I'm a big Golden State Warriors fan. Recent reviews: - 2026-04-18 | 5.0/5 | Dana M. — Mauricio was great! He helped me fix my tire and answered all the questions, helped my book my transportation and provided excellent service. - 2026-04-14 | 5.0/5 | Carlos A. — Exceptional. Thorough in his explanations and kept me posted on my vehicle’s progress as it was being serviced. - 2026-04-22 | 5.0/5 | Roy S. — He was efficient and knowledgeable. Kept me informed on the status of X5 and delivered when promised. ### Sarina Khachi - Profile: [https://bmwofsterling.adviserly.com/sarina-khachi](https://bmwofsterling.adviserly.com/sarina-khachi) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (255 ratings, 148 reviews) - Lifetime vehicles serviced: 6408 - Recent vehicles serviced: 217 Hello, my name is Sarina, and cars have been a part of my life since childhood. Growing up with a father who worked on and LOVED cars, I was always the "little flashlight girl," right by his side. This hands-on experience sparked my love for the technical side of vehicles and fueled my passion for understanding how they run and perform. Over the years, that childhood fascination has evolved into a fulfilling career. After graduating, I made the decision to pursue my passion. My first job led me to automotive school, where I developed a particular interest in German vehicles. Today, as a Service Advisor at BMW, I’m able to help customers maintain their vehicles and keep them in peak condition. My goal is to guide you through the service process with advice and a genuine commitment to your car’s performance. Outside of work, I’m passionate about fitness, believing that the same dedication and precision required to maintain a high-performance car are essential in achieving personal goals. I strive to provide outstanding service and ensure that your experience is seamless and enjoyable, from start to finish. Recent reviews: - 2026-04-23 | 5.0/5 | Caesar N. — I had a great experience at the BMW dealership. The team was professional, knowledgeable, and made the entire process smooth from start to finish. They took the time to explain everything clearly, kept me updated throughout, and made sure I was completely satisfied before I left. The level of customer service and attention to detail really stood out, definitely what you’d expect from a premium brand. Highly recommend. - 2026-04-13 | 5.0/5 | Wageh E. — I’ve worked with Sarina a few times now, and she’s always been professional and easy to work with. She explains things clearly, keeps me updated, and makes the service process straightforward. I appreciate the consistency and reliability - definitely a positive experience each time! She is an outstanding SA - and BMW is lucky to have her! - 2026-04-12 | 5.0/5 | Donald B. — What a fantastic service experience! As always, Sarina went above and beyond to provide me with great service and care. Sarina kept me well informed with lots of updates from start to finish during my appointment. She truly cares about her customers. 10/10 service! ### Adam Mahmoud - Profile: [https://bmwofsterling.adviserly.com/adam-mahmoud](https://bmwofsterling.adviserly.com/adam-mahmoud) - Department: Plus (Management) - Title: Sales Manager ### Alberto Gadea - Profile: [https://bmwofsterling.adviserly.com/alberto-gadea](https://bmwofsterling.adviserly.com/alberto-gadea) - Department: Plus (Parts) - Title: Lead Stock Clerk ### Carlos Martell - Profile: [https://bmwofsterling.adviserly.com/carlos-martell](https://bmwofsterling.adviserly.com/carlos-martell) - Department: Plus (Service) - Title: Assistant Service Manager - Lifetime vehicles serviced: 19134 - Recent vehicles serviced: 2 - Languages: Spanish - Service specialties: 328I, X3, X5 - Call: (571) 526-0277 Thank you for choosing BMW of Sterling. My name is Carlos and I started my position as a Service Advisor in November of 2017 with BMW; I have been in the auto industry for 5 years now. I am determined to offer my customers the best service and to work with them so they get the most out of their visit and leave satisfied. I enjoy listening to music, going out with friends, watching sports, and playing them in my free time. I always love spending time with my wife and our daughter. We love to travel and discover new things, as well as just stay at home and relax. I have a great sense of humor and am always looking to have a good time. I enjoy working with all of my customers and am always finding a way to help someone out. I look forward to working with you here at BMW of Sterling and getting you the service that you need. ### Damon Solari - Profile: [https://bmwofsterling.adviserly.com/damon-solari](https://bmwofsterling.adviserly.com/damon-solari) - Department: Plus (Parts) - Title: Assistant Stock Clerk/Wholesale Support ### David Lee - Profile: [https://bmwofsterling.adviserly.com/david-lee](https://bmwofsterling.adviserly.com/david-lee) - Department: Plus (Management) - Title: General Manager I'm excited to (re)introduce myself as I return to Sterling Motorcars for my second chapter, beginning June 2024. With over 25 years of experience in the automotive industry, my journey has come full circle, and it’s an honor to be back where it all began in 2004! Throughout my career, I’ve had the privilege of working with incredible teams and achieving some unforgettable milestones — from leading the nation’s top-performing MINI dealership two years in a row to earning multiple BMW Center of Excellence awards. But more than awards, what drives me is building strong, lasting relationships — with my staff, our clients, and the community we serve. I believe leadership starts with trust, grows through loyalty, and is fulfilled by watching others succeed. Investing in my team’s growth and creating a culture of excellence is what I’m most proud of. Outside of work, I stay active through golf, brisk walks, and weight training. I was lucky enough to attend both the 2023 Ryder Cup in Rome and the Masters in Augusta — unforgettable experiences for sure! I’m also fluent in Korean and love talking about sports, health, and family with clients and colleagues alike. Driven by a passion for excellence and a deep commitment to people, I look forward to continuing to serve our clients and team with energy, integrity, and heart. Thanks for visiting our site. I look forward to welcoming you in person and helping you experience the outstanding service Sterling Motorcars is known for! ### Dewain Carpenter - Profile: [https://bmwofsterling.adviserly.com/dewain-carpenter](https://bmwofsterling.adviserly.com/dewain-carpenter) - Department: Plus (Parts) - Title: Parts Specialist Hello my name is Dewain Carpenter, I have been with BMW nearly going on 20 years, and watched and learned a lot from BMW all this time how's it's got more advanced in so many ways, I enjoy giving great customer service and getting the parts they need. ### Ed Han - Profile: [https://bmwofsterling.adviserly.com/ed-han](https://bmwofsterling.adviserly.com/ed-han) - Department: Plus (Management) - Title: Sales Manager - Languages: Korean - Call: (571) 434-1944 Welcome to Sterling! We are a dealership that takes pride in providing world-class service to all of our guests. My name is Ed Han and I am from Maine Line, PA. I attended Episcopal Academy and Boston University. Out of 14 years in the automotive industry, 11 of those years have been with BMW, which I truly believe is the best brand in the business. My honesty and upfront approach is something that customers appreciate about me. My profile in achievement awards are some of my proudest accomplishments since joining the industry. When I’m not helping customers and talking about cars, I like to travel to interesting places. Some of the places I have visited are Canada, Mexico, Jamaica, Korea, and Haiti. Overall, I’m a genuine guy who loves to make others happy! ### Ethan Flores - Profile: [https://bmwofsterling.adviserly.com/ethan-flores](https://bmwofsterling.adviserly.com/ethan-flores) - Department: Plus (Service) - Title: Loaner Manager In the fall of 2022, I began my journey into the car business. I started in the service call center where I gained a general understanding of how things work and quickly realized how highly set the expectations were. After about 7 months, I transferred to the loaner department where the pace picked up fairly quickly. Shortly after, I entered the BMW Genius program where I help guide those who have trouble understanding the vehicles technology. Today, I manage the loaner department and also have a big role in the BMW Genius field. I am grateful for the opportunities that I was given and am super thankful for everyone that I have met along the way. I hope to continue my path in this field for many years to come and I look forward to assisting those who need the proper guidance and knowledge that I can provide. ### Fabricio Borjas - Profile: [https://bmwofsterling.adviserly.com/fabricio-borjas](https://bmwofsterling.adviserly.com/fabricio-borjas) - Department: Plus (Parts) - Title: Parts Specialist I'm a Parts Specialist at Sterling Motorcars, I've spent the past three and a half years in the parts world ensuring our customers get the right parts, quickly and efficiently. Outside of work, I enjoy working on cars, building model car kits, watching movies, and gaming. I'm detail-oriented and enjoy solving problems, which makes me a good fit for this role. ### Girish Ramachandran - Profile: [https://bmwofsterling.adviserly.com/girish-ramachandran](https://bmwofsterling.adviserly.com/girish-ramachandran) - Department: Plus (Management) - Title: Sales Manager - Joined: 2020-10-06 - Lifetime vehicles sold: 790 - Languages: Arabic, Hindi, Tamil, Malayalam - Sales specialties: 330XI, X3 xDrive 30i, X5, X5 xDrive 40i, X7X40I - Call: 571-497-4216 I'm a business professional who has worked in the automobile industry for over five years. I love cars and never miss a chance to learn more about the automobile industry's latest trends. I came to the US to pursue my MS in business. Since I love cars, I got into the automobile industry back in 2015 as soon as my graduation. I believe in providing the best value, knowledge, and experience for my customers and always strive for excellence! Besides my love for automobiles, l love fitness, ax-throwing, hiking, and road trips! ### Jack Croft - Profile: [https://bmwofsterling.adviserly.com/jack-croft](https://bmwofsterling.adviserly.com/jack-croft) - Department: Plus (Finance) - Title: Finance Manager ### Jason Espeleta - Profile: [https://bmwofsterling.adviserly.com/jason-espeleta](https://bmwofsterling.adviserly.com/jason-espeleta) - Department: Plus (Parts) - Title: Parts Specialist ### Jessica Eller - Profile: [https://bmwofsterling.adviserly.com/jessica-eller](https://bmwofsterling.adviserly.com/jessica-eller) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 325 - Recent vehicles serviced: 1 - Service specialties: 5 SERIES, X3, X5 - Call: (571) 434-1944 Hi! I’m Jessica Eller, a Service Manager here at Sterling Motorcars. I started working in the auto industry 13 years ago, and became a part of the Sterling organization in 2006. I have excellent organizational and communication skills, and always pay close attention to detail. Helping others is something that I love to do. In 2012, I received the Employee of the Year award. Outside of the dealership, I enjoy spending time with my family and friends, especially my amazing son. I’m his biggest fan. I’m known for getting things done, and I never settle for mediocre. I believe that one of the greatest feelings in life comes from helping others succeed! ### Jin Lam - Profile: [https://bmwofsterling.adviserly.com/jin-lam](https://bmwofsterling.adviserly.com/jin-lam) - Department: Plus (Finance) - Title: Finance Manager ### Jordan Henry - Profile: [https://bmwofsterling.adviserly.com/jordan-henry](https://bmwofsterling.adviserly.com/jordan-henry) - Department: Plus (Parts) - Title: Retail/Wholesale Parts Specialist ### Jose Velarde - Profile: [https://bmwofsterling.adviserly.com/jose-velarde](https://bmwofsterling.adviserly.com/jose-velarde) - Department: Plus (Parts) - Title: Parts Specialist ### Josue Bermudez - Profile: [https://bmwofsterling.adviserly.com/josue-bermudez](https://bmwofsterling.adviserly.com/josue-bermudez) - Department: Plus (Sales) - Title: Sales Assistant Hello my name is Josh, I'm the Sales Assistant at Sterling Motorcars. Originally from Fairfax, but with roots in El Salvador and Guatemala. I enjoy helping clients by striving to provide excellent customer service. My background gives me a diverse perspective and a strong work ethic. I'm detail-oriented and eager to contribute to a successful team. ### Justin Kim - Profile: [https://bmwofsterling.adviserly.com/justin-kim](https://bmwofsterling.adviserly.com/justin-kim) - Department: Plus (Finance) - Title: Finance Manager Hey everyone, I'm really excited to be joining the team at Sterling Motorcars! I'm a Finance Manager, originally from Seoul, South Korea, and I've been in this business for over 18 years. I absolutely love helping people, and there's nothing better than seeing a customer smile and feel good about their new car. I always listen to what folks are looking for and make sure they understand everything clearly. When I'm not at work, you might find me on the golf course – I'm a big fan of the game! I also enjoy basketball and cheering on my Terps. And speaking of cheering, I'm super proud of my two kids. My son's a freshman in college, and my daughter's a sophomore in high school. I try to bring a positive attitude to everything I do, and I think being empathetic and compassionate are key. I also like to have a good laugh, so hopefully you can expect a little humor from me. I'm always up for talking sports or trying new foods, so don't hesitate to strike up a conversation! I'm really happy to be here and looking forward to helping you find the perfect BMW. ### Marcello Bazan - Profile: [https://bmwofsterling.adviserly.com/marcello-bazan](https://bmwofsterling.adviserly.com/marcello-bazan) - Department: Plus (Parts) - Title: Wholesale Parts Specialist - Call: (571) 351-1070 Hello! I’m Marcello Bazan, a Wholesales Parts Specialist here at Sterling. My career in automotive began 14 years ago. I have enjoyed working in a fast-paced environment. Customers can depend on me to be well-organized, reliable, and a clear communicator. I grew up in Fairfax, VA. I’m a superfan of high performance vehicles. While working at the dealership, I provide excellent service to my clients, building a strong rapport that often leads to repeat customers. ### Mike Salins - Profile: [https://bmwofsterling.adviserly.com/mike-salins](https://bmwofsterling.adviserly.com/mike-salins) - Department: Plus (Management) - Title: Shop Foreman - Lifetime vehicles serviced: 91 - Recent vehicles serviced: 2 - Service specialties: 1 SERIES, X1 28XI, X5-SERIES - Call: (571) 434-1944 Hello! I’m Mike Salins, a Shop Foreman here at Sterling Motorcars. I have worked many jobs over the years, starting off at the bottom, cleaning floors, working at a gas station, and eventually becoming a shop foreman in the auto industry. Being a hard worker is one of my strong suits. I am personal friends with many people at BMWNA and have built a strong reputation as a foreman who knows the product and understands many of the nuances that BMW has. Customers can rely on me, to be honest, straightforward, and fair. I pride myself on getting the job done right. My certifications include being an ASE Certified Master Technician, as well as an ASE Engine Performance Specialist and a BMW Master Technician. I enjoy diagnosing and repairing electrical issues in cars. Playing the guitar and shooting guns and speed cubes are some of my favorite hobbies. If I can help others, I make it a priority to do so. ### Pete Matzouranis - Profile: [https://bmwofsterling.adviserly.com/pete-matzouranis](https://bmwofsterling.adviserly.com/pete-matzouranis) - Department: Plus (Parts) - Title: Assistant Parts Manager - Call: (571) 581-6580 Welcome to Sterling! My priority is to get you in and out of the dealership with the products that you need, minus any hassles and issues. For 18 years, I have been working in the best interests of my automotive customers; this is a principle that I live by. I joined Sterling Motorcars in 2006, and have built some amazing relationships along the way. People enjoy being around me because of my extensive knowledge, my good sense of humor, and my willingness to do everything it takes to get the job done right! ### Rashawd Pope - Profile: [https://bmwofsterling.adviserly.com/rashawd-pope](https://bmwofsterling.adviserly.com/rashawd-pope) - Department: Plus (Service) - Title: Loaner Associate With 12 years of experience at BMW, I currently serve as a BMW Genius and Loaner Car Representative. In my role, I provide expert guidance on BMW's latest technology, features, and performance to ensure customers have an exceptional ownership experience. I take pride in delivering personalized service, answering questions, and assisting clients in getting the most out of their BMW. Additionally, I work with the loaner car program, ensuring smooth and efficient vehicle transitions for customers. My passion for customer service and knowledge of BMW's innovations makes me a valuable resource for both new and returning clients. ### Rattana Doknomkang - Profile: [https://bmwofsterling.adviserly.com/rattana-doknokang](https://bmwofsterling.adviserly.com/rattana-doknokang) - Department: Plus (BDC) - Title: Business Development Center - Lifetime vehicles serviced: 34 - Recent vehicles serviced: 2 - Call: (571) 317-2960 I have worked in the auto industry for over three years, joining BMW of Sterling in June 2014. I enjoy meeting new people and assisting them in the right direction. In 2017, I was recognized by the dealership for outstanding achievement during the months of April, May, and June. I grew up in Thailand, and have had the opportunity to travel to different places around the world, including Italy and Germany. My favorite pastime is riding my motorcycle in the summer; I have a Kawasaki ZX6R. Providing customers with exceptional service is what I strive for! ### Richard Tunmatip - Profile: [https://bmwofsterling.adviserly.com/richard-tunmatip](https://bmwofsterling.adviserly.com/richard-tunmatip) - Department: Plus (Parts) - Title: Parts Specialist Thanks for allowing Sterling Motorcars to handle your vehicle needs. I’m a parts specialist who joined the Sterling family in October 2022, but my auto career began in 1995. Customers enjoy working with me due to my understanding nature and commitment to going that extra mile by helping them in every way to the best of my knowledge and ability. In addition to working in the auto industry, my professional skills include being a musician and DJ. I’m a self-taught keyboard artist and a bass and drum player. Providing professional DJing services for weddings is one of my favorite jobs. I also enjoy fishing in my spare time and traveling, with California, Mexico, and Thailand being some places I’ve visited. Overall, I’m easygoing and enjoy helping others reach their goals! ### Rick Fleeman - Profile: [https://bmwofsterling.adviserly.com/rick-fleemen](https://bmwofsterling.adviserly.com/rick-fleemen) - Department: Plus (Parts) - Title: Wholesale Parts Specialist - Call: (571) 581-6580 Welcome to Sterling! I joined this wonderful organization in 2015, but my career in the auto industry began 37 years ago. I believe in doing my best to get the job done right. I understand our products well, and can accurately access the parts needed for my customers’ repairs. I believe in going above and beyond for my clients time and time again. When the customer leaves the dealership completely satisfied, I am satisfied. ### Sal Ufyani - Profile: [https://bmwofsterling.adviserly.com/sal-ufyani](https://bmwofsterling.adviserly.com/sal-ufyani) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 1987 - Sales specialties: 3 SERIES, X3, X3 xDrive 30i, X5, X5 xDrive 40i - Call: (571) 536-7957 As a Sales Manager here at the dealership, my priority is always the customer. Going above and beyond to ensure that our clients have everything they need is what I do best. I have extensive knowledge pertaining to the products that we provide, in addition to the auto industry as a whole. I have been with BMW of Sterling for over five years. Sharing that expertise with my clients is something that I do each day. My job is never complete until my clients are satisfied. You can count on me to exceed your expectations! ### Suzanne Xu - Profile: [https://bmwofsterling.adviserly.com/suzanne-xu](https://bmwofsterling.adviserly.com/suzanne-xu) - Department: Plus (Operations) - Title: Marketing Manager I joined the Sterling Motorcars dealership in 2012. I am proud to work for the exotic brand and our great owners. I have a strong passion for helping others and serving our customers. Some of my special skills include being well-organized, and great with multi-tasking, marketing, social media, and event planning. When I’m not providing exceptional customer service to our clients, I enjoy spending time with my daughter, Victoria. She is my world! Traveling is one of my favorite pastimes. I have traveled to many places, including Aruba, the Bahamas, China, Mexico, and St. Thomas. I’m a big fan of Real Madrid and the Washington Redskins. I am involved in many charities, such as DNC2Beat, an organization that teaches respect and helps people feel confident. Dancing and singing are two hobbies that I like to do in my spare time. People enjoy working with me because I’m patient, professional, and I go above and beyond to resolve their issues within a timely manner. ### Timothy Vo - Profile: [https://bmwofsterling.adviserly.com/timothy-vo](https://bmwofsterling.adviserly.com/timothy-vo) - Department: Plus (Finance) - Title: Finance Manager ### Tony Henry - Profile: [https://bmwofsterling.adviserly.com/tony-henry](https://bmwofsterling.adviserly.com/tony-henry) - Department: Plus (Management) - Title: Parts Manager Hello and thank you for choosing BMW/MINI of Sterling. My name is James "Tony" Henry, and I am the parts manager at our dealership. I have been with the BMW brand since 1987 and in management for the past 16 years. My number one focus is making sure that my team and I are treating each and every customer, as a customer, and not just a transaction. I have the privilege of working with the finest and most experienced team in the area. Making sure that we are giving out the correct parts, knowing the additional items needed to complete the job and keeping our customers informed is our primary objective. We work as a team to constantly improve and earn our customers, for life. Welcome to the family. ### Umar Chaudhry - Profile: [https://bmwofsterling.adviserly.com/umar-chaudhry](https://bmwofsterling.adviserly.com/umar-chaudhry) - Department: Plus (Management) - Title: General Sales Manager