I would like to thank you for giving me the opportunity to provide you with great customer service. I will go out of my way to make sure you find the vehicle that suits your needs perfectly. My career in the auto industry began 8 years ago. I have worked with Sterling since 2011. My goal is to make sure customers receive the advice they need to make a great buying decision, in addition to the amazing service that they will never forget. I have extensive knowledge about the BMW brand, which I believe is the most reliable brand in the industry. Customers can always count on me to be patient, honest, and trustworthy.
4.9 / 5 based on 818 ratings (535 written reviews)
It was a pleasure working with Jose - professional, knowledgeable, and got me into the car I wanted. No wonder his office is stacked with awards! Thank you Jose!
— Mohammed A. ,
I had an absolutely outstanding experience at BMW, all thanks to Jose. From the moment I walked in, he was professional, attentive, and genuinely focused on making sure I felt confident and informed throughout the entire process. Jose took the time to answer every question thoroughly, never made me feel rushed, and went above and beyond to ensure I found exactly what I was looking for. His knowledge, transparency, and friendly approach made what can sometimes be a stressful experience feel smooth and even enjoyable. It’s rare to come across someone so dedicated to excellent customer service. If you’re visiting BMW, I highly recommend asking for Jose—you won’t be disappointed. 10/10 experience!
— Lana-Rabiha B. ,
Jose was really great to work with. He understood what I wanted out of the car and worked with me on getting the best deal possible. He’s very responsive and flexible with his schedule. Like I told him at the dealership, you’ll have me as a customer after my lease is up. I’ll keep coming to you.
— Enrique G. ,
Una experiencia muy buena con un buen trabajo del trabajador
— Jose V. ,
Working with Jose has been, without exaggeration, one of the most exceptional client experiences I’ve had, and that has remained true consistently over the past seven years. From the very beginning, Jose brought a level of warmth, attentiveness, and genuine care that immediately set him apart, and he has maintained that same standard year after year. He has never approached our relationship as a transaction. Instead, he has taken the time to truly understand what matters to us, asking thoughtful questions, listening closely, and remembering the details that most people would overlook. That continuity and personal attention over time have made the experience not just seamless, but genuinely meaningful. His knowledge is incredibly sharp, but what makes it stand out is how naturally he shares it. Every explanation feels clear, relevant, and tailored, never overwhelming or overly technical. He has a way of making you feel both informed and confident in your decisions without ever creating pressure. What I appreciate most about Jose is his consistency. Over seven years, he has always been present, proactive in his communication, and one step ahead. I have never had to follow up or question where things stand. That level of reliability builds a kind of trust that is hard to find. Beyond his expertise, Jose brings something that cannot be taught: authenticity. You can feel that he genuinely cares about creating the right experience, not just closing a deal. That kind of integrity is rare, and it is exactly why we have continued to work with him for so many years. If you have the opportunity to work with Jose, take it. He represents the very best of what a BMW Client Advisor should be, and consistently goes well beyond it.
— Nadia L. ,
Jose was a pleasure to work with. He was extremely efficient with my time and quickly responded to any questions. Would definitely work with him again. With all the awards on his desk, it’s probably time to give him a bigger office. Thank you.
— Rosanna D. ,
Jose was great to work with , I would be happy to refer him to my friend and family.
— Francesco M. ,
Jose is stellar.
— Patricia C. ,
He was exceptional—knowledgeable, attentive, and genuinely focused on finding the right car for me rather than just making a sale. His clear explanations, patience with my questions, and seamless follow-through made the whole process effortless and enjoyable. I highly recommend him to anyone looking for a professional, honest, and personable car-buying experience.
— Carl M. ,
Jose was very helpful and efficient, I recommend him to anyone that is a car enthusiast
— Brandon H. ,