About Jeff
Hi! I’m Jeff Shade, and I have worked in the automotive service industry since 1984. I spent the majority of my career as a technician. I was also a Shop Foreman for 10 of those years. I have been a Service Manager for the last five years until joining the team at BMW of Sterling. Making customers happy is one of my passions, and I work extremely hard to exceed their expectations. When it comes to explaining repairs, I’m excellent at that job due to being a technician for many years; however, I broke my arm and can no longer work on vehicles, but I still share my knowledge with guests. Outside of work, I enjoy hiking, listening to music, and sports. I’m a big fan of hockey and the Boston Bruins.
Customer rating
4.8 / 5 based on 1582 ratings (1054 written reviews)
Recent reviews
Honest guy, super helpful. Doesn’t take advantage of my lack of knowledge concerning cars. Knows to expedite my needs and doesn’t cause me to waste any time.
— Mary M. ,
Jeff was great. I brough the vehicle in for service. Jeff greeted me, explained what needed to be don and got the work done quickly.
— James O. ,
Jeff is really knowledgeable and very helpful.
— Haley B. ,
Jeff is great. Very knowledgeable about my specific vehicle and gave me great advice.
— Kimberly M. ,
Great, Courteous And professional
— May K. ,
He has been great to work with.
— Tina P. ,
I really appreciate how Jeff goes above and beyond. He's made my experience with cars / repairs more trustworthy. Although my mini has frustrated the crap out of me, still had steering column issues..... HIS service has always been great.
— Victoria W. ,
Wonderful! Jeff is extremely knowledgeable and gives us accurate information every time we are there. We are very fortunate to have been assigned to him. Graciella & Terry Jones
— Graciella J. ,
Jeff is awesome, been servicing my minis for years. The epitome of customer service. Highly recommended as he is the consummate professional and consistent 5 stars 🌟 🌟🌟🌟🌟
— Teresa T. ,
Always helpful.
— Miyuki M. ,