About Jeff
Hi! I’m Jeff Shade, and I have worked in the automotive service industry since 1984. I spent the majority of my career as a technician. I was also a Shop Foreman for 10 of those years. I have been a Service Manager for the last five years until joining the team at BMW of Sterling. Making customers happy is one of my passions, and I work extremely hard to exceed their expectations. When it comes to explaining repairs, I’m excellent at that job due to being a technician for many years; however, I broke my arm and can no longer work on vehicles, but I still share my knowledge with guests. Outside of work, I enjoy hiking, listening to music, and sports. I’m a big fan of hockey and the Boston Bruins.
Customer rating
4.8 / 5 based on 1512 ratings (1004 written reviews)
Recent reviews
Always a pleasure to deal with.
— Douglas B. ,
I've had Jeff as my Mini Service Advisor since 2019. I cant think of a better person to work with.
— Earl H. ,
Jeff Shade of MINI of Sterling was very helpful, friendly and respectful. Made sure I was aware of every stage of the service. Definitely recommend Jeff Shade of MINI of Sterling. Thank you.
— Patricia B. ,
Nice friendly, understanding and professional attitude. Also a nice customer waiting area.
— Beryl D. ,
Jeff has always been my service advisor at Mini of Sterling. I wouldn't want to work with anyone else.
— Earl H. ,
Jeff is the gold standard for what every customer should expect when it’s time to service. Now on our 3rd Mini at Sterling, we have not had any experience that Jeff’s gloss could not cover. We are grateful that Jeff is there for us and hopefully will continue to be for as long as he is able. Please take good care of him. Cheers Mini of Sterling!
— Gerard W. ,
Jeff and the team got my car in and out. No issues. Always great!
— George H. ,
Jeff is great. He always makes sure I know what’s going on and makes great recommendations. I really appreciate his time and energy.
— Tiffany C. ,
Always great!
— Jeff A. ,
Very good - friendly, professional
— John W. ,