About Jeff
Hi! I’m Jeff Shade, and I have worked in the automotive service industry since 1984. I spent the majority of my career as a technician. I was also a Shop Foreman for 10 of those years. I have been a Service Manager for the last five years until joining the team at BMW of Sterling. Making customers happy is one of my passions, and I work extremely hard to exceed their expectations. When it comes to explaining repairs, I’m excellent at that job due to being a technician for many years; however, I broke my arm and can no longer work on vehicles, but I still share my knowledge with guests. Outside of work, I enjoy hiking, listening to music, and sports. I’m a big fan of hockey and the Boston Bruins.
Customer rating
4.8 / 5 based on 1402 ratings (909 written reviews)
Recent reviews
Great experience. Jeff was very attentive and provided great info and options for the service. Made it a very seamless experience
— Alonzo G. ,
Jeff took care of me as always. Thanks!!
— Kyle J. ,
Jeff is highly knowledgeable, professional, and kind.
— Clarissa K. ,
Jeff was extremely helpful, knowledgeable and efficient. I got my /car in out service very quickly I was on my way in no time. He is always for her cordial and courteous. What a great experience with car repair at Mini of Sterling.
— Barbara B. ,
Awesome, Jeff is the BEST!
— Teresa T. ,
My Mini Cooper S Convertible is getting old but Jeff and his team has always taken great care of it! I greatly appreciate the level of care he provides!
— Anthony B. ,
Jeff Shade is a phenomenal Service Manager - he is responsive, professional and he always takes great care of us. I am grateful for his leadership and his care...it is consistent and it one of the reasons I won't go anywhere else...Thank you Jeff for your service!
— Daniel D. ,
He assures me that my Mini is good taken care of each time I visit.
— Miyuki M. ,
Excellent job!
— Celia B. ,
Jeff is a thorough service manager. I appreciate his attention to detail and his friendly manner.
— Jeanne M. ,