About Jeff
Hi! I’m Jeff Shade, and I have worked in the automotive service industry since 1984. I spent the majority of my career as a technician. I was also a Shop Foreman for 10 of those years. I have been a Service Manager for the last five years until joining the team at BMW of Sterling. Making customers happy is one of my passions, and I work extremely hard to exceed their expectations. When it comes to explaining repairs, I’m excellent at that job due to being a technician for many years; however, I broke my arm and can no longer work on vehicles, but I still share my knowledge with guests. Outside of work, I enjoy hiking, listening to music, and sports. I’m a big fan of hockey and the Boston Bruins.
Customer rating
4.8 / 5 based on 1446 ratings (948 written reviews)
Recent reviews
Jeff knows his stuff, and he gets things done. Which is amazing for being only one person. 😉
— Christopher L. ,
Even though I only had an oil change done on my car It was done in a professional manner and with my approval .
— Gerhard D. ,
Always a pleasure working with Jeff. He takes great care of my mini when I bring it in for service he is professional and quick.
— Challaine E. ,
Excellent. Jeff always makes service so easy
— Amy R. ,
Jeff is great… he stayed on the phone with my tire warranty company for hours to get my repair covered. I couldn’t ask for a more pleasant experience. Jeff have always gone above and beyond for me and I appreciate it immensely! Thank you, Jeff!!!!!
— Mary M. ,
The battery on my Mini failed and after getting it jumped I drove right to Mini where Jeff immediately got my car in and fixed with no appointment. As always I can depend on him for professional and customer responsive service.
— Barbara Z. ,
Here’s a short review you could use: Jeff was excellent to work with. He responded quickly to my questions and made scheduling service appointments, even at the last minute, easy and hassle-free. Friendly, professional, and accommodating throughout the process. Highly recommended!
— Ana Rita Marie P. ,
Excellent service as always!
— Elijah C. ,
Perfect
— Thomas S. ,
Excellente!
— Gladys B. ,