About Candice
Hi, I'm a Service Advisor at Sterling Motorcars. I've been in the area for two years, originally from Westminster, MD. Before joining the team, I studied at Johnson & Wales University and also spent time in Guatemala. I have certifications in culinary arts and life coaching, and I'm proud to have received an award for leadership in my coaching work. My approach to customer service is built on genuine connection. I believe in taking the time to really get to know people – asking how they are, how I can support them, and even chatting about movies, books, or whatever they feel comfortable sharing. I work hard to create a positive environment within our team, and I love that we support each other throughout the day. Our community feels close-knit and supportive, both within the workplace and beyond. I'm passionate about helping customers achieve their goals for their vehicles and providing them with a service experience that makes them want to return. Ultimately, I want people to love driving their cars. In my free time, you'll find me watching movies, listening to music, relaxing by the water, or spending time with family and friends.
Customer rating
4.9 / 5 based on 300 ratings (183 written reviews)
Recent reviews
Candice is amazing helpful and professional.
— Amelia C. ,
Quick and easy to work with!
— Christopher C. ,
Super helpful and did a great job communicating updates. Thank you!
— Brittany S. ,
Answered my questions before during and even after my appt. Very easy to work with.
— Mara J. ,
Very welcoming. Explained service needed. Excellent communication. Very pleased with her service in making the visit a smooth and pleasant process.
— Stephen Paul M. ,
Service service advisor was professional, courteous, prompt, and knowledgeable. The best of the best.
— Juan P. ,
Good. She was very nice.
— Mona C. ,
Terrible! I was charged for Diagnostic when I never requested it! Sitting in front seat pointing to cigarette litter and claiming that 1h service was done is B.S. I specifically when arrived requested only to replace the fusers, that is something you can google and replace! False charges were added! Let’s post on google and yelp too for Sterling’s BMW.
— Alexei B. ,
Candice was attentive to detail of what needed to be addressed for my car. Much appreciative of double checking on my week being and the status of my car.
— Dae K. ,
Fantastic. I will seek out Candice when I next need to bring my vehicle in for service.
— Jennifer E. ,