About Candice
Hi, I'm a Service Advisor at Sterling Motorcars. I've been in the area for two years, originally from Westminster, MD. Before joining the team, I studied at Johnson & Wales University and also spent time in Guatemala. I have certifications in culinary arts and life coaching, and I'm proud to have received an award for leadership in my coaching work. My approach to customer service is built on genuine connection. I believe in taking the time to really get to know people – asking how they are, how I can support them, and even chatting about movies, books, or whatever they feel comfortable sharing. I work hard to create a positive environment within our team, and I love that we support each other throughout the day. Our community feels close-knit and supportive, both within the workplace and beyond. I'm passionate about helping customers achieve their goals for their vehicles and providing them with a service experience that makes them want to return. Ultimately, I want people to love driving their cars. In my free time, you'll find me watching movies, listening to music, relaxing by the water, or spending time with family and friends.
Customer rating
4.9 / 5 based on 276 ratings (168 written reviews)
Recent reviews
My experience with getting my M4 repaired has been pretty trying. It still has the same issue after being in the shop five times. However, Candice has been good keeping me updated and trying to push the paperwork higher.
— James T. ,
Good service.
— Harris B. ,
Candice was friendly and welcoming to me as a new service customer. She kept me informed while service was being performed on my vehicle, and I will likely return for service in Sterling because of Candice.
— Emily G. ,
Great service!!!!
— Charlotte L. ,
Candice does an excellent job in all respects. Candice routinely provides updates regarding vehicle status and makes sure that all aspects of the service process are handled thoroughly. I highly recommend Candice as a service advisor.
— Richard G. ,
Professional service from start to finish.
— Aaron W. ,
Professional, efficient, personable.
— Jennifer E. ,
Super friendly and helpful when I brought my vehicle in for service. Zero complaints. Enjoyable to have as a service advisor!
— Ryan K. ,
Candice was very knowledgeable and helpful.
— Bruce H. ,
Candice is an excellent service advisor, ensuring maintenance and repairs are completed in a timely manner, and she keeps me informed along the way.
— Willie C. ,