About Assad
I have been in the automotive industry for over ten years and have thoroughly enjoyed it. It feels great working for the Sterling Motorcars family, having joined in January 2023. My passion for cars started at a young age, and I have since developed a vast knowledge of the latest models, features, and technologies. I enjoy mountain bike riding, car detailing, and trying new restaurants and foods with family and friends in my free time. I'm also a huge fan of soccer. As a service advisor, I aim to ensure our guests have the best experience, so I'm always willing to go the extra mile to ensure customer satisfaction.
Customer rating
4.9 / 5 based on 808 ratings (459 written reviews)
Recent reviews
It was fantastic! Bringing your car in for service is usually a chore. This dealership experience is completely different thanks to Assad. His mechanical expertise is matched only by his incredible customer service skills.
— Trevor S. ,
Exactly as expected!! Excellent service
— Brian S. ,
Exceptional service! Thanks Assad!
— Juan D. ,
Outstanding service from Assad at BMW. He was professional, knowledgeable, and kept me informed throughout the entire process. His communication and attention to detail made for a smooth, stress-free experience. Assad is a great representative of the BMW brand, and I truly appreciate the exceptional customer service.
— Juan D. ,
The overall experience was very good. Once again Assad looked out for my SUV needs. My SUV seems to be running better once I got the work done.
— Adrian P. ,
Always going above and beyond
— Rambod M. ,
Assad is a true professional who loves his job and is super customer focused. He is always ready to answer any questions I may have and take care of my concerns. He always goes above and beyond.
— David J. ,
had an excellent experience working with my BMW Service Advisor, Assad. He was incredibly responsive and friendly from the moment I walked in, keeping me proactively updated throughout the entire process. His extensive knowledge of the vehicles was obvious, as he took the time to explain everything clearly and ensure the highest quality of service. Assad truly goes above and beyond to provide a seamless, premium experience. I highly recommend him!
— Malgorzata O. ,
Fantastic as always. Very attentive to every question, or concern that i've ever had.
— William D. ,
Fantastic service!
— Matthew C. ,